PRIVACY POLICY — BulDogg

Updated on: 10-02-2026

This Privacy Policy describes how the websites BulDogg (buldogg.com) , Bulavion (bulavion.com) , Bulgarion (bulgarion.com) and the main information website bulavion.bg , operated by Phoenix Web Services OOD , collect, use, store and protect your personal data.

The website bulavion.bg is entirely informational in nature and no sales or orders are made through it.

1. Who we are

The websites buldogg.com , bulavion.com , bulgarion.com and bulavion.bg are operated by:

Phoenix Web Services OOD
UIC (Bulstat): 208210839
Address: 128 Osmi Primorski Polk Str., 3rd floor, apt. 81, 9002 Varna, Bulgaria
Contact email: info@bulavion.bg

Data Protection Officer:
Ben Brok
Email: info@bulavion.bg

Phoenix Web Services OOD is a personal data controller within the meaning of the General Data Protection Regulation (GDPR).

2. What personal data do we collect?

2.1. Data provided voluntarily

When using the online stores ( buldogg.com , bulavion.com , bulgarion.com ) and when contacting us, we may process:

• name
• shipping and billing address
• phone number
• email address
• company details (if provided)

On the website bulavion.bg , only data provided voluntarily through contact forms or email correspondence is processed.

2.2. Automatically collected data

• IP address
• browser, device and operating system data
• site behavior
• cookies and similar technologies
• Shopify logs (for online stores only)

2.3. Payment-related data

The following data applies only to online stores :

• Shopify Payments (we do not receive full bank card details)
• Cash on delivery – name, address, phone, order details

3. Purposes and legal basis for processing

Contract execution
• order processing
• delivery
• customer service
• issuing invoices

Legal obligations
• accounting and tax requirements

Legitimate interest
• fraud prevention
• website security
• improving services

Consent
• marketing and newsletters
• analytical and marketing cookies

Consent can be withdrawn at any time.

4. Who do we share personal data with?

• Shopify (for online stores only)
• Printful (if applicable)
• courier companies
• payment operators
• marketing and analytics platforms (only with consent)
• accounting and government authorities, when required by law

5. Data transfer outside the EU

It is possible that Shopify, Printful, Meta, or Google process data outside the EU, applying all the safeguards required by the GDPR.

6. Storage periods

• orders and invoices: 10 years
• correspondence: up to 5 years
• marketing data: until consent is withdrawn
• cookies: according to the cookie policy

7. Your rights

You have the right to:

• access
• correction
• deletion
• restriction
• portability
• objection
• withdrawal of consent

Applications should be sent to: info@bulavion.bg
We will respond within 30 days.

8. Security

We implement technical and organizational measures, including:

• SSL encryption
• protected infrastructure
• limited administrative access

9. Cookies

We use cookies to:

• basic functionality
• analysis
• marketing (with consent only)

10. Minors

The websites are not intended for persons under 18 years of age.

11. Policy changes

We may update this policy.
The current version is always available on the relevant website.

12. Contact

Phoenix Web Services OOD
Email: info@bulavion.bg
Responsible: Ben Brok

A note about artificial intelligence
Certain text, descriptions and visual elements on this website may have been created or assisted by artificial intelligence technologies. All materials are further reviewed and approved by our team before publication.

Updated on: 30-01-2025

This Privacy Policy describes how the online stores BulDogg , Bulavion and Bulgarion , managed by Phoenix Web Services OOD , collect, use, store and protect your personal data when visiting the websites and when placing orders.

This policy applies to the following internet domains:

• buldogg.com
• bulavion.com
• bulgarion.com

1. Who we are

The online stores BulDogg , Bulavion and Bulgarion are operated by:

Phoenix Web Services OOD
UIC (Bulstat): 208210839
Address: 128 Osmi Primorski Polk Str., 3rd floor, apt. 81, 9002 Varna, Bulgaria
Contact email: info@buldogg.com

Data Protection Officer:
Mustapha Brok
Email: info@buldogg.com

Phoenix Web Services OOD is a personal data controller within the meaning of the General Data Protection Regulation (GDPR) for all of the above-mentioned online stores.

2. What personal data do we collect?

2.1 Data you provide voluntarily

When ordering, registering or inquiring, we process:

• Name

• Shipping and billing address

• Phone number

• Email address

• Company details (if provided)

2.2 Automatically collected data

• IP address

• Browser, device and operating system data

• Site behavior

• Cookies and similar technologies

• Log data from Shopify

2.3 Payment-related data

Shopify Payments – used for card payments. We do not receive full bank card details .

Cash on delivery (COD):

• Name

• Address

• Telephone

• Order details

3. Purposes and legal grounds for processing

Contract execution

• Order processing

• Delivery organization (Econt, Speedy, Bulgarian Post)

• Customer service

• Issuing invoices

Legal obligations

• Tax and accounting legislation

• Obligations to government authorities

Legitimate interest

• Fraud prevention

• Website security

• Improving services

Consent

• Newsletters and marketing

• Personalized advertising (Facebook Pixel)

• Non-statistical cookies

Consent can be withdrawn at any time.

4. Who do we share personal data with?

4.1 Shopify - Store Platform

Data is processed within Shopify's secure infrastructure.

4.2 Production and implementation

• Printful (if used for production)

4.3 Courier services

• Econt

• Speedy

• Bulgarian Post Office

4.4 Payment Operator

• Shopify Payments

4.5 Marketing and analysis (only after consent)

• Meta Platforms (Facebook Pixel)

• Google (Analytics/Ads – if enabled)

4.6 Other recipients

• Accounting firm

• Government authorities, if legally required

5. Data transfer outside the EU

Shopify, Printful, Meta or Google may process data outside the EU. The transfer only takes place if GDPR safeguards are in place:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Other approved mechanisms

6. Storage periods

• Orders and invoices: 10 years

• Correspondence: up to 5 years

• Marketing data: until consent is withdrawn

• Cookies: according to the Cookie Policy

7. Your rights

You have the right to:

• Access

• Correction

• Deletion (“right to be forgotten”)

• Restriction

• Portability

• Objection

• Withdrawal of consent

Requests should be submitted to: info@buldogg.com . We will respond within 30 days.

8. Security

We apply technical and organizational measures:

• SSL encryption

• Shopify's secure infrastructure

• Limited access to admin panels

• Log control

9. Cookies

We use cookies to:

• Basic functionality

• Analysis

• Marketing (Facebook Pixel – only after consent)

See our Cookie Policy .

10. Minors

The services are not directed at persons under 18 years of age .

11. Policy changes

We may update this policy from time to time. The updated version is always available on the site.

12. Contacts

Phoenix Web Services OOD
Email: info@buldogg.com
Responsible: Mustapha Brok